We are committed to providing you with exceptional experience. If there is any service or product that does not meet your satisfaction, we will work with you until your expectations are met.Complimentary consultations are available for all services. Our pricing is based on experience and training level of our service providers. We appreciate you giving us 24-hour notice in case of cancellation.
We understand that sometimes extraordinary circumstances arise. We kindly ask that you give us 24 hours notice if you must cancel or change your appointment.
If an appointment is canceled or missed past the 24 hours notice, you may be charged $25 cancellation fee.
Cancellations and missed appointments affect time slots that we reserve specifically for you. Your notification allows us to schedule another guest while maintaining an open availability of services for you and others.
A 1 week cancellation notice is required for Bridal Services. 50% deposit is due at time of booking.
A 48 hour cancellation notice is required for all keratin treatment, eyelash and permanent makeup services. $50 deposit is due at time of booking.
All deposits are applied towards your end totals. All deposits are nonrefundable after the due dates.
If you arrive 15 minutes late, we may need to reschedule your appointment due to our scheduling commitment to other guests.
We accept all major credit cards and cash as payment. We do not accept checks as a method of payment.
Gratuity is standard practice for excellent quality and service, and is always left to the discretion of our guests.
We firmly stand behind all products sold at Séchoir Beauty Bar.If you are dissatisfied with any product purchased we will gladly exchange for another or it may be returned within 10 days of purchase provided that the packaging and contents are consistent with the receipt.
We hope you understand the need for these policies. If you have any questions, please do not hesitate to ask.